FAQs

A: Selecting the appropriate gear reducer involves considering several factors, including the required torque, speed, operating environment (such as temperature, humidity, corrosion), installation space, and budget. We provide detailed product catalogs and technical specifications, and we recommend contacting our application engineers who can recommend the most suitable model based on your specific needs or even provide customized solutions.

A: Our gear reducers undergo strict quality control processes, from raw material procurement to final product delivery, adhering to the ISO 9001 quality management system standard. Furthermore, our products have obtained various international certifications such as CE and RoHS, ensuring compliance with international safety and quality standards. We also offer a warranty period for quality assurance, providing you with worry-free use.

A: Absolutely, we have a professional after-sales service team that provides comprehensive repair services. Whether it's troubleshooting, part replacement, or major repairs, we can respond quickly. Regarding maintenance, we recommend regularly checking the lubricant condition and replacing it in a timely manner, keeping the gear reducer clean, avoiding overload operation, and following the maintenance guidelines in the product manual to extend its lifespan effectively.

A: The delivery time for standard products is usually 2-4 Days after receiving the order, depending on stock availability. For customized gear reducers, we first communicate with the customer in detail about their needs, including technical parameters, special designs, etc., then provide a design plan and quotation. Once the plan is confirmed, we will arrange production. The delivery time for customized products may be relatively longer, with specific times determined based on project complexity.

A: Our gear reducer prices vary based on the model, configuration, and order quantity, ensuring the best cost-effectiveness. For an accurate quotation, please directly contact our sales team or submit a request through the "Get a Quote" feature on our website. We accept multiple payment methods, including but not limited to bank transfers, letters of credit, Alipay, and WeChat Pay (for domestic customers), with specific payment methods flexibly arranged according to actual situations.